
Holistic Student Success Platform
Help Seeking

Help Seeking is a critical skill for college students aiming for academic success and persistence. Developing a positive attitude, a willingness to seek help, and the ability to use appropriate resources can make a significant difference in overcoming challenges and reaching your goals. This guide provides strategies to improve Help Seeking and lists external resources to support you on your journey.
Asking for help isn’t a sign of weakness. It’s a sign of strength. It shows you have the courage to admit when you don’t know something and to learn something new.
Barack Obama
General Tips and Strategies to Improve Help Seeking
Normalize Help Seeking
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Understand that seeking help is a strength, not a weakness.
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Remember that everyone needs assistance at some point, and it’s a normal part of the learning process.
Identify Your Needs
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Clearly define the areas where you need support. Is it understanding course content, managing your time, or navigating campus life?
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Break down large problems into smaller, more manageable questions.
Know Your Resources
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Familiarize yourself with available campus resources, such as tutoring centers, academic advisors, or counseling services.
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Keep a list of contacts for professors, teaching assistants (TAs), and peer mentors.
Be Proactive
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Don’t wait until the last minute to seek help. Reach out as soon as you notice difficulties.
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Attend office hours regularly, even if you don’t have pressing questions.
Cultivate a Supportive Network
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Build relationships with peers, professors, and advisors who can provide guidance.
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Join study groups or campus organizations to expand your support system.
Use Effective Communication
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Be clear and specific about the help you need.
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Actively listen to feedback and ask follow-up questions if necessary.
Help Seeking Resources at JMU
Ensures all undergraduate students receive essential guidance and information to navigate academic requirements and opportunities.
Provides accessible tutoring and academic resources to support student success.
Offers personalized support and academic accommodations to students requiring additional assistance.